30-Night Comfort Guarantee
Try Your Pillow for 30 Nights — Risk Free
Choosing the right pillow takes time. That's why every pillow from Balance Night comes with a 30-Night Comfort Guarantee — so you can test it at home, in your own bed, with no pressure.
How it works
Sleep on your pillow for up to 30 nights. If it's not the right fit, simply contact us to request a return or exchange.
What's covered
- All pillows purchased from balancenight.ie
- One return or exchange per order
- Must be requested within 30 nights of delivery
- Pillow must be returned in clean, hygienic condition
- Return shipping costs are covered by the customer
- Shipping costs for the replacement pillow are also covered by the customer
Not covered
For hygiene reasons, pillowcases, silk eye masks, pillow sprays and accessories are not eligible for return unless faulty.
Faulty or damaged item?
Contact us within 7 days of delivery with your order number and photos. If confirmed faulty, we'll replace it or refund you in full — including return shipping.
To request a return or exchange
Email us at info@balancenight.ie with your order number and reason. We'll take care of the rest.
If it's not right, we'll make it right. Sleep well. 🌙