Shipping policy
Shipping Policy
At Balance Night, we are committed to delivering your order safely and promptly so you can begin your sleep wellness journey as soon as possible.
Processing Time All orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Destinations & Delivery Times
- 🇮🇪 Ireland — 1-2 business days
- 🇬🇧 United Kingdom — 3-5 business days
- 🇪🇺 European Union — 3-5 business days
Shipping Costs Shipping costs are calculated at checkout based on your location and order size.
Tracking Your Order Once your order has been dispatched, you will receive a confirmation email with your tracking information so you can follow your parcel every step of the way.
Delays While we always aim to meet the above delivery timeframes, occasional delays may occur due to high demand, customs processing, or circumstances beyond our control. We appreciate your patience and understanding.
Lost or Damaged Orders If your order arrives damaged or does not arrive within the expected timeframe, please contact us at info@balancenight.ie and we will do our best to resolve the issue promptly.